Privacy policy

This Privacy Policy describes how Modstylez (“Modstylez,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, make a purchase from, or otherwise communicate with us through www.modstylez.com and any related services (collectively, the “Services”).

Modstylez operates this online store using Shopify, which provides the ecommerce platform that enables us to offer the Services. If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

1. Personal Information We Collect or Process

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked with you. It does not include information that has been anonymized or de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

• Contact information, including your name, billing address, shipping address, email address, and phone number.
• Order and transaction information, including products viewed, added to your cart or wishlist, purchased, returned, exchanged, or canceled, as well as order history, payment status, and fulfillment details.
• Payment information, including payment method, payment confirmation, billing details, and transaction information. Complete payment card information is processed by Shopify and applicable payment providers rather than stored directly by Modstylez.
• Account information, including your username, password, preferences, saved information, and account settings.
• Communications, including information you provide when you contact customer support, submit a request, write a review, or otherwise communicate with us.
• Device and network information, including your browser type, device type, IP address, operating system, internet connection, and other device identifiers.
• Usage information, including how you access, browse, and interact with the Services, products, pages, advertisements, emails, and other features.
• Approximate location information, which may be inferred from your IP address or device information.

2. Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, such as when you place an order, create an account, subscribe to marketing communications, contact us, or otherwise provide information to us.
• Automatically through the Services, including through cookies, pixels, tags, log files, and similar technologies when you visit or interact with our website.
• From Shopify and our service providers, including payment processors, shipping and fulfillment providers, fraud-prevention providers, analytics providers, customer support providers, and technology vendors.
• From advertising, marketing, and business partners, where permitted by applicable law.

3. How We Use Personal Information

We may use personal information for the following purposes:

• Providing and improving the Services. We use personal information to process payments, confirm and fulfill orders, arrange shipping, facilitate returns and exchanges, maintain customer accounts, remember preferences, provide product recommendations, and improve the Services.
• Communicating with you. We use personal information to send order confirmations, shipping updates, account notices, policy updates, responses to customer service requests, and other service-related communications.
• Marketing and advertising. Where permitted by law, we may use personal information to send promotional communications and display or measure advertisements, including advertisements based on your interactions with our store or other websites.
• Security and fraud prevention. We use personal information to authenticate accounts, protect transactions, detect and investigate suspected fraud or unlawful activity, maintain the security of the Services, and protect our customers, business, and others.
• Legal and business purposes. We may use personal information to comply with applicable laws, respond to lawful requests, resolve disputes, enforce our terms and policies, maintain business records, and establish, exercise, or defend legal claims.

4. Cookies and Similar Technologies

We and our service providers use cookies, pixels, tags, and similar technologies to operate the website, remember your preferences, analyze website performance, understand how customers use the Services, prevent fraud, and support advertising and marketing.

Some cookies are necessary for the website and checkout to function. Other cookies may be used for analytics, personalization, or advertising, subject to your choices and applicable law.

You can manage certain cookie preferences through the cookie banner displayed on our website, where available. You may also adjust your browser settings to block or delete cookies. Blocking certain cookies may affect the availability or functionality of parts of the Services.

For more information about cookies used by Shopify, please review the Shopify Cookie Policy.

5. How We Disclose Personal Information

We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy, including:

• To Shopify, which hosts our store and processes information necessary to provide and improve the Services.
• To service providers, including payment processors, shipping carriers, fulfillment providers, cloud storage providers, analytics providers, IT providers, customer support providers, and fraud-prevention providers.
• To advertising and marketing partners, which may help us deliver, personalize, and measure advertisements, subject to applicable law and your privacy choices.
• At your direction or with your consent, including when information must be provided to complete a transaction, deliver an order, or connect with a third-party service you choose to use.
• To affiliates or entities within our corporate group, where applicable.
• In connection with a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets.
• For legal and safety reasons, including to comply with applicable law, respond to subpoenas, court orders, search warrants, or other lawful requests, enforce our terms and policies, and protect our rights or the rights and safety of others.

Depending on applicable privacy law, some disclosures to advertising or marketing partners may be considered a “sale,” “sharing,” or use for “targeted advertising.” You may have the right to opt out as described below.

6. Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve its platform and related services. Information you submit through our store may be transmitted to Shopify and other service providers, including providers located outside your state or country.

We may use Shopify features that rely on information from your interactions with our store, Shopify, and other merchants to help protect, improve, and market our business. In certain circumstances, Shopify is responsible for its own processing of your personal information and for responding to requests relating to that processing.

For more information, please review the Shopify Consumer Privacy Policy. You may also submit certain requests directly through the Shopify Privacy Portal.

7. Third-Party Websites and Services

The Services may contain links to websites, social media platforms, or services operated by third parties. We are not responsible for the privacy, security, accuracy, or practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

The inclusion of a third-party link does not necessarily mean that Modstylez endorses that third party or its content.

8. Children’s Privacy

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the details below so that we can review and, where appropriate, delete the information.

We do not have actual knowledge that we sell or share, as those terms are defined by applicable law, the personal information of individuals under 16 years of age.

9. Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no security method or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Please do not send sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to provide the Services, maintain your account, complete transactions, comply with legal and tax obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.

Retention periods vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have some or all of the following rights:

• Right to access or know: You may request access to or information about the personal information we maintain about you.
• Right to delete: You may request deletion of certain personal information we maintain about you.
• Right to correct: You may request correction of inaccurate personal information.
• Right to data portability: You may request a portable copy of certain personal information.
• Right to opt out: You may have the right to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising.
• Right to restrict or object: Where applicable, you may request that we restrict certain processing or object to certain uses of your information.
• Right to withdraw consent: Where we rely on consent, you may withdraw that consent at any time. Withdrawal will not affect processing that occurred before consent was withdrawn.
• Right to appeal: Where provided by applicable law, you may appeal our decision regarding a privacy request by contacting us.

You may exercise applicable privacy rights by contacting us using the information in the Contact Us section below.

You may also use our Data Sharing Opt-Out Page to opt out of uses that may be considered a sale, sharing, or targeted advertising under applicable privacy laws.

We will not discriminate against you for exercising an applicable privacy right. We may need to verify your identity before completing a request.

Where permitted by law, you may use an authorized agent to submit a request on your behalf. We may require proof that you authorized the agent and may ask you to verify your identity directly with us.

If your browser sends a legally recognized Global Privacy Control (GPC) signal, we will treat it as an opt-out request for that browser or device where required by applicable law. Other than GPC signals, we do not currently respond to browser “Do Not Track” signals.

11. Communication Preferences

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in those emails.

If you opt out of marketing communications, we may still send you non-promotional messages about your orders, account, transactions, or customer service requests.

12. Complaints

If you have a complaint about how we handle personal information, please contact us using the details below.

Depending on where you live, you may have the right to appeal our response or submit a complaint to your state, national, or local data protection authority.

If you are located in the European Economic Area, you can find a list of supervisory authorities through the European Data Protection Board.

13. International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries outside the country where you live.

Where required for transfers from the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as adequacy decisions or approved standard contractual clauses, unless another lawful transfer mechanism applies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, or legal and regulatory requirements.

When we update this Privacy Policy, we will post the revised version on this page and update the “Last Updated” date. We will provide additional notice when required by applicable law.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact us:

Store: Modstylez
Website: www.modstylez.com
Email: hello@modstylez.com
Phone: +1 720-845-5794
Mailing Address: 220 Cordoba St, Gulf Breeze, FL 32561, United States

For purposes of applicable data protection laws, Modstylez is the controller of personal information processed through the Services, except where another party, such as Shopify, acts as an independent controller for its own processing activities.